L1
NewAir Low Temperature Alarm / Thermostat Control Fault

Display shows L1 or low-temperature alarm; interior temperature drops well below the setpoint and may freeze bottles.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck relay on main control board, Shorted temperature sensor, Incorrect sensor placement causing false low reading

How to Fix / Troubleshooting

Safety: Unplug the cooler before accessing internal components. Handle glass bottles carefully if ice has formed.

Steps to address L1 / overcooling:

  • Verify settings: Confirm that the set temperature is appropriate for wine storage (typically 45–65°F / 7–18°C). Reset to a higher temperature and see if behavior changes.
  • Check sensor placement: Ensure that the cabinet temperature sensor is not touching the evaporator coil or directly in the cold air stream, which can cause the control to misread temperature. It should be positioned in free air inside the cabinet.
  • Inspect wiring: Access the interior sensor and its wiring. Look for damaged insulation or signs of a short circuit (wires touching metal).
  • Test the thermistor: With the unit unplugged, disconnect the cabinet thermistor from the control board and measure its resistance at room temperature. Compare to NewAir specs. A shorted sensor (very low resistance) can cause overcooling.
  • Replace faulty sensor: If the thermistor is out of spec, install a new NewAir cabinet temperature sensor / thermistor and mount it correctly.
  • Evaluate control board: If the sensor is good but the compressor runs continuously regardless of setpoint, the main control board relay may be stuck closed. In that case, replace the NewAir main control board (PCB).

Note: Persistent overcooling can damage wine. Until the fault is corrected, move valuable bottles to another properly functioning cooler.

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Repair Difficulty

Hard 4/5

Required Part

Cabinet Temperature Sensor (Thermistor)
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