NewAir
NewAir Wine Coolers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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CF
Display shows CF; compressor does not start or stops shortly after starting.
Compressor Fan or Condenser Fan Fault
dE
Display shows dE or door error; alarm may sound and cooling may pause even when the door appears closed.
Door Switch or Door Ajar Detection Fault
E1
Wine cooler runs but cannot reach set temperature; display shows E1 and temperature reading may flash.
Cabinet Temperature Sensor (Thermistor) Failure
E2
Wine cooler shows E2 on the display; unit may run continuously or shut down prematurely and not hold temperature.
Evaporator Temperature Sensor Failure
E3
Display shows E3; temperature display may be blank or inaccurate; unit may not respond correctly to setpoint changes.
Ambient Temperature Sensor Failure
E4
Wine cooler beeps and shows E4; compressor or fans may not start or may shut off quickly.
Defrost Sensor or Defrost Circuit Fault
E5
Display shows E5; unit may not cool properly or may shut down unexpectedly; sometimes accompanied by clicking from the compressor area.
Compressor or Overload Protection Fault
E6
Wine cooler displays E6; interior fan may not run or may run erratically; temperature may be uneven inside the cabinet.
Evaporator Fan Motor Fault
E7
Dual-zone NewAir wine cooler shows E7; one or both zones may not cool correctly or may show dashes instead of temperature.
Upper Zone Temperature Sensor Fault (Dual-Zone Models)
E8
Dual-zone NewAir wine cooler shows E8; lower zone temperature may be inaccurate or not cooling properly.
Lower Zone Temperature Sensor Fault (Dual-Zone Models)
E9
Wine cooler displays E9; unit may not cool and interior light or controls may behave erratically.
Main Control Board Communication or Memory Fault
Er
Display shows Er or generic error; unit may not respond to button presses or may lock up intermittently.
General Control Error / Firmware Fault
F1
Display shows F1; unit may not respond to temperature adjustments or may shut off unexpectedly.
Keypad / Display Board Fault
F2
Display shows F2; interior light or other auxiliary functions may not operate correctly.
Auxiliary Output or Light Circuit Fault
H1
Display shows H1 or a high-temperature alarm; interior temperature is much warmer than the setpoint.
High Temperature Alarm / Cooling Performance Fault
L1
Display shows L1 or low-temperature alarm; interior temperature drops well below the setpoint and may freeze bottles.
Low Temperature Alarm / Thermostat Control Fault
Symptom
Clicking or ticking noise from the compressor area; compressor attempts to start but shuts off within a few seconds.
Compressor Start Failure
Symptom
Control panel buttons are unresponsive or respond intermittently; temperature cannot be adjusted.
Unresponsive Touch Controls
Symptom
Display is lit and controls respond, but interior is at room temperature; no sound from fans or compressor.
Cooling System Not Engaging
Symptom
Door does not close or seal properly; visible gaps around the gasket and condensation forms near the door.
Door Alignment / Gasket Seal Problem
Symptom
Dual-zone wine cooler has one zone cooling properly while the other zone is warm or at room temperature.
Single-Zone Cooling Failure in Dual-Zone System
Symptom
Excessive frost or ice buildup on the back wall or around the evaporator; airflow is restricted and cooling performance drops.
Frost Buildup / Defrost System Failure
Symptom
Interior fan is very noisy or squeals, but cooling performance is still acceptable.
Worn Evaporator Fan Motor Bearings
Symptom
Interior fan runs but compressor does not start; cabinet slowly warms up.
No Compressor Operation
Symptom
Interior light does not turn on when the door is opened, but the cooler otherwise runs normally.
Interior Light Failure
Symptom
Interior of the wine cooler has a strong musty or moldy odor.
Odor / Microbial Growth
Symptom
Shelves are difficult to slide in and out, or they scrape the cabinet walls, sometimes causing vibration noise.
Shelf Alignment / Cabinet Deformation
Symptom
Temperature displayed on the control panel does not match an independent thermometer placed inside the cabinet.
Temperature Calibration / Sensor Accuracy Issue
Symptom
Water pooling at the bottom of the wine cooler or leaking onto the floor in front of the unit.
Drainage / Condensate Management Problem
Symptom
Wine cooler cycles on and off rapidly; compressor starts and stops every few minutes without reaching stable temperature.
Short Cycling / Control or Overload Issue
Symptom
Wine cooler does not power on at all; display is blank and no interior light when door is opened.
No Power / Input Power Failure
Symptom
Wine cooler interior sweats; heavy condensation forms on the glass door and interior walls.
Excessive Condensation
Symptom
Wine cooler is too cold; bottles near the back or bottom are partially frozen even at a moderate set temperature.
Overcooling / Thermostat Calibration Issue
Symptom
Wine cooler makes loud humming, rattling, or vibrating noises during operation.
Excessive Noise / Vibration
Symptom
Wine cooler runs continuously but does not get cold enough; interior remains above 60°F (15°C) even after 24 hours.
Poor Cooling / Sealed System Performance Issue
Symptom
Wine cooler trips the household circuit breaker or GFCI outlet when it starts.
Electrical Short or Ground Fault
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| CF |
Display shows CF; compressor does not start or stops shortly after starting.
|
Compressor Fan or Condenser Fan Fault | View Details |
| dE |
Display shows dE or door error; alarm may sound and cooling may pause even when the door appears closed.
|
Door Switch or Door Ajar Detection Fault | View Details |
| E1 |
Wine cooler runs but cannot reach set temperature; display shows E1 and temperature reading may flash.
|
Cabinet Temperature Sensor (Thermistor) Failure | View Details |
| E2 |
Wine cooler shows E2 on the display; unit may run continuously or shut down prematurely and not hold temperature.
|
Evaporator Temperature Sensor Failure | View Details |
| E3 |
Display shows E3; temperature display may be blank or inaccurate; unit may not respond correctly to setpoint changes.
|
Ambient Temperature Sensor Failure | View Details |
| E4 |
Wine cooler beeps and shows E4; compressor or fans may not start or may shut off quickly.
|
Defrost Sensor or Defrost Circuit Fault | View Details |
| E5 |
Display shows E5; unit may not cool properly or may shut down unexpectedly; sometimes accompanied by clicking from the compressor area.
|
Compressor or Overload Protection Fault | View Details |
| E6 |
Wine cooler displays E6; interior fan may not run or may run erratically; temperature may be uneven inside the cabinet.
|
Evaporator Fan Motor Fault | View Details |
| E7 |
Dual-zone NewAir wine cooler shows E7; one or both zones may not cool correctly or may show dashes instead of temperature.
|
Upper Zone Temperature Sensor Fault (Dual-Zone Models) | View Details |
| E8 |
Dual-zone NewAir wine cooler shows E8; lower zone temperature may be inaccurate or not cooling properly.
|
Lower Zone Temperature Sensor Fault (Dual-Zone Models) | View Details |
| E9 |
Wine cooler displays E9; unit may not cool and interior light or controls may behave erratically.
|
Main Control Board Communication or Memory Fault | View Details |
| Er |
Display shows Er or generic error; unit may not respond to button presses or may lock up intermittently.
|
General Control Error / Firmware Fault | View Details |
| F1 |
Display shows F1; unit may not respond to temperature adjustments or may shut off unexpectedly.
|
Keypad / Display Board Fault | View Details |
| F2 |
Display shows F2; interior light or other auxiliary functions may not operate correctly.
|
Auxiliary Output or Light Circuit Fault | View Details |
| H1 |
Display shows H1 or a high-temperature alarm; interior temperature is much warmer than the setpoint.
|
High Temperature Alarm / Cooling Performance Fault | View Details |
| L1 |
Display shows L1 or low-temperature alarm; interior temperature drops well below the setpoint and may freeze bottles.
|
Low Temperature Alarm / Thermostat Control Fault | View Details |
| – |
Clicking or ticking noise from the compressor area; compressor attempts to start but shuts off within a few seconds.
|
Compressor Start Failure | View Details |
| – |
Control panel buttons are unresponsive or respond intermittently; temperature cannot be adjusted.
|
Unresponsive Touch Controls | View Details |
| – |
Display is lit and controls respond, but interior is at room temperature; no sound from fans or compressor.
|
Cooling System Not Engaging | View Details |
| – |
Door does not close or seal properly; visible gaps around the gasket and condensation forms near the door.
|
Door Alignment / Gasket Seal Problem | View Details |
| – |
Dual-zone wine cooler has one zone cooling properly while the other zone is warm or at room temperature.
|
Single-Zone Cooling Failure in Dual-Zone System | View Details |
| – |
Excessive frost or ice buildup on the back wall or around the evaporator; airflow is restricted and cooling performance drops.
|
Frost Buildup / Defrost System Failure | View Details |
| – |
Interior fan is very noisy or squeals, but cooling performance is still acceptable.
|
Worn Evaporator Fan Motor Bearings | View Details |
| – |
Interior fan runs but compressor does not start; cabinet slowly warms up.
|
No Compressor Operation | View Details |
| – |
Interior light does not turn on when the door is opened, but the cooler otherwise runs normally.
|
Interior Light Failure | View Details |
| – |
Interior of the wine cooler has a strong musty or moldy odor.
|
Odor / Microbial Growth | View Details |
| – |
Shelves are difficult to slide in and out, or they scrape the cabinet walls, sometimes causing vibration noise.
|
Shelf Alignment / Cabinet Deformation | View Details |
| – |
Temperature displayed on the control panel does not match an independent thermometer placed inside the cabinet.
|
Temperature Calibration / Sensor Accuracy Issue | View Details |
| – |
Water pooling at the bottom of the wine cooler or leaking onto the floor in front of the unit.
|
Drainage / Condensate Management Problem | View Details |
| – |
Wine cooler cycles on and off rapidly; compressor starts and stops every few minutes without reaching stable temperature.
|
Short Cycling / Control or Overload Issue | View Details |
| – |
Wine cooler does not power on at all; display is blank and no interior light when door is opened.
|
No Power / Input Power Failure | View Details |
| – |
Wine cooler interior sweats; heavy condensation forms on the glass door and interior walls.
|
Excessive Condensation | View Details |
| – |
Wine cooler is too cold; bottles near the back or bottom are partially frozen even at a moderate set temperature.
|
Overcooling / Thermostat Calibration Issue | View Details |
| – |
Wine cooler makes loud humming, rattling, or vibrating noises during operation.
|
Excessive Noise / Vibration | View Details |
| – |
Wine cooler runs continuously but does not get cold enough; interior remains above 60°F (15°C) even after 24 hours.
|
Poor Cooling / Sealed System Performance Issue | View Details |
| – |
Wine cooler trips the household circuit breaker or GFCI outlet when it starts.
|
Electrical Short or Ground Fault | View Details |
No matching codes found
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