Shelves are difficult to slide in and out, or they scrape the cabinet walls, sometimes causing vibration noise.

Safety: Unplug the unit before making adjustments inside to avoid contact with moving fans.

Steps to correct shelf issues:

• Remove and inspect shelves: Take out the affected shelves and check for bending or damage to the rails.
• Check rail mounts: Ensure the shelf rails inside the cabinet are securely fastened and not bent inward.
• Level the cabinet: Adjust the leveling feet so the cabinet is square and stable; a twisted cabinet can misalign shelves.
• Replace damaged shelves or rails: Install new NewAir wine cooler shelves or shelf rail assemblies if existing ones are bent.

Note: Avoid overloading shelves beyond the manufacturer’s recommended bottle capacity.