E9
NewAir Main Control Board Communication or Memory Fault

Wine cooler displays E9; unit may not cool and interior light or controls may behave erratically.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted control board firmware, Failed main control PCB, Loose harness connection between display board and main board, Power surge damage

How to Fix / Troubleshooting

Safety: Unplug the wine cooler before accessing any electronic boards. Static discharge can damage components; avoid touching board traces unnecessarily.

Steps to address E9:

  • Power reset: Disconnect power for at least 10–15 minutes to allow capacitors to discharge. Plug back in and check if E9 clears.
  • Inspect power quality: Ensure the cooler is plugged directly into a grounded outlet. If you experienced a recent power outage or surge, consider using a surge protector in the future.
  • Check display-to-main board harness: Remove the control panel cover (front/top) and the rear/bottom service panel to access both the display board and main control board. Locate the multi-wire harness connecting them.
  • Reseat connectors: With power disconnected, unplug and firmly reconnect both ends of the harness. Inspect for bent pins, corrosion, or damaged wires.
  • Visual inspection of main board: Look for burnt components, bulging capacitors, or darkened areas on the main PCB. Any such signs usually indicate board failure.
  • Test operation: Reassemble covers, restore power, and check if E9 persists.
  • Replace main control board if necessary: If E9 remains and wiring is intact, replace the NewAir main control board (PCB) with the correct part number for your model. Transfer any wiring connectors one at a time to avoid miswiring.

Warning: Board replacement involves handling live-voltage circuits. If you are not experienced with electrical repairs, contact a professional technician.

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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board (PCB)
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