Phiestina Keypad / Touch Control Failure

Display works but buttons are unresponsive or only some keys work intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or damaged touch panel, Loose ribbon cable to display PCB, Moisture under control panel, Failed control panel PCB

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the control panel.

  • Clean surface: Wipe the control panel with a dry, soft cloth to remove moisture or residue that might interfere with touch sensing.
  • Access panel: Remove screws securing the control panel or door trim and gently pull it forward.
  • Check ribbon cable: Ensure the flat cable between the touch panel and display board is fully seated and not damaged.
  • Dry moisture: If condensation is present inside the panel, dry thoroughly and check that the door gasket is sealing to prevent humid air entry.
  • Replace touch panel: If specific buttons never respond, replace the "Phiestina touch control panel" or "display keypad" assembly.
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Repair Difficulty

Medium 3/5

Required Part

Touch Control Panel / Keypad
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