EC06
Sub-Zero User Interface / Control Panel Communication Fault

Wine cooler displays EC06 and may not respond correctly to user inputs; display may freeze or behave erratically.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or damaged ribbon cable between UI and main board, Failed user interface board, Faulty main control board, Moisture intrusion into control panel

How to Fix / Troubleshooting

Safety first: Disconnect power before removing any control panels or trim. Use a non‑metallic tool to pry trim pieces to avoid damage.

Step 1 – Power cycle

  • Turn the unit OFF at the control (if possible).
  • Unplug or switch off the breaker for 5–10 minutes.
  • Restore power and check if EC06 clears and controls respond normally.

Step 2 – Inspect control panel

  • Check for signs of moisture, condensation, or spills around the display and keypad area.
  • Dry the area thoroughly with a soft cloth; do not use heat guns or hair dryers directly on electronics.

Step 3 – Check ribbon cable connections

  • Remove the trim around the control panel as per your model’s instructions.
  • Carefully pull the control panel forward to access the ribbon cable.
  • Reseat the ribbon cable at both the user interface and main control board ends, ensuring it is fully inserted and locked.

Step 4 – Replace user interface if needed

  • If EC06 persists and buttons or display remain unresponsive, the user interface board may be defective.
  • Replace the UI with the correct Sub‑Zero part, transferring any overlay or trim as required.

Step 5 – Main board consideration

  • If a new UI does not resolve EC06, the main control board may have a communication fault.
  • Professional diagnosis is recommended before replacing the main board.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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