EC29
Sub-Zero Inter‑Module Communication Fault

Wine cooler displays EC29 and may have communication issues between multiple zones or modules; one zone may not cool.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose communication harness between boards, Damaged communication cable, Failed zone control board, Main control board communication failure

How to Fix / Troubleshooting

Safety first: Disconnect power before accessing any control boards or harnesses.

Step 1 – Identify affected zone

  • Determine which zone (upper/lower) is not responding or cooling properly.
  • Note any differences in display behavior between zones.

Step 2 – Inspect communication harness

  • Access the control compartment(s) and locate the low‑voltage communication cables linking boards.
  • Reseat all connectors firmly and check for pin damage or corrosion.

Step 3 – Visual inspection of boards

  • Look for burn marks or obvious damage on the zone control board and main board.
  • If one board shows clear damage, replacement is likely required.

Step 4 – Professional diagnosis

  • Because communication faults can be complex, if reseating cables does not clear EC29, contact a Sub‑Zero authorized technician for further diagnosis.
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Repair Difficulty

Professional Required 5/5

Required Part

Zone Control Board
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