Sub-Zero
Frost Buildup – Defrost or Door Seal Problem
Frost or ice buildup on the back wall or around the evaporator area inside the wine cooler.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective defrost heater or thermostat, Clogged defrost drain causing ice accumulation, Door gasket leak allowing moist air in, Door frequently left open
How to Fix / Troubleshooting
Safety first: Disconnect power before defrosting or removing panels. Do not use sharp tools to remove ice.
Step 1 – Manual defrost
- Remove all product and shelves.
- Leave the door open and power off for 24 hours to fully melt ice; use towels to absorb water.
Step 2 – Check door gasket
- Inspect for tears or gaps; replace if damaged.
- Ensure the door closes fully and is not obstructed.
Step 3 – Clear drain
- Clear the defrost drain as described in the internal leak procedure.
Step 4 – Defrost system diagnosis
- If frost returns quickly, the defrost heater or thermostat may be faulty and should be tested and replaced as needed (see EC50).
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Repair Difficulty
Medium
3/5
Required Part
Defrost Thermostat
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