E10
Viking User Interface / Touch Control Panel Communication Fault

Wine cooler displays E10 and the unit may not respond to temperature adjustments.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between UI and main board, Failed touch control panel, Moisture intrusion into control panel, Faulty main control board communication circuit

How to Fix / Troubleshooting

Safety first: Unplug the wine cooler before removing the control panel or upper grille. Avoid static discharge to electronic boards.

Steps to troubleshoot:

  • 1. Power reset: Disconnect power for 5–10 minutes, then restore. If E10 reappears and buttons are unresponsive, continue.
  • 2. Access the control panel: Remove the upper grille or trim to expose the user interface (UI) board and its ribbon cable to the main control board.
  • 3. Inspect connections: Carefully disconnect and reconnect the ribbon cable and any harnesses between the UI and main board. Ensure connectors are fully seated and not corroded.
  • 4. Check for moisture or damage: Look for condensation, liquid spills, or corrosion on the UI board. If present, the panel may need replacement.
  • 5. Test button response: After reassembly and restoring power, test all buttons. If some or all remain unresponsive and E10 persists, the UI board is likely defective.
  • 6. Replace UI or main board: Replace the touch control panel if it shows signs of failure. If a new UI does not resolve the issue, the main control board may be at fault and should be replaced by a technician.

Note: Handle ribbon cables gently to avoid tearing. Do not bend them sharply.

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Repair Difficulty

Medium 3/5

Required Part

Touch Control Panel (User Interface Board)
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