Wine cooler displays E12 and the interior temperature overshoots or undershoots the setpoint significantly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit before accessing any internal electronics.
Steps to attempt correction:
- 1. Verify with an external thermometer: Place a reliable digital thermometer in the center of the cabinet and compare actual temperature to the display. Note any large discrepancy.
- 2. Power reset: Disconnect power for 10–15 minutes to allow the control to fully reset. Restore power and monitor temperatures for several hours.
- 3. Check sensors: Inspect and test cabinet and evaporator sensors (NTCs) for correct resistance at known temperatures. Replace any sensor that is out of specification.
- 4. Look for service mode options: Some Viking models allow limited temperature offset calibration via service mode. Refer to the service manual; if available, perform a calibration following Viking’s procedure.
- 5. Replace control board if needed: If sensors are good and calibration cannot be corrected, the main control board’s calibration data or ADC circuitry may be faulty. Replace the board.
Note: Calibration and service mode procedures vary by model; if you do not have access to the correct documentation, contact Viking support or a professional technician.
Repair Difficulty
Required Part
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