How to Fix / Troubleshooting

Safety: Unplug the wine cooler before removing the control panel or display assembly.

Steps:

Clean surface: Wipe the control panel with a soft, dry cloth. Do not use excessive water or cleaners that can seep inside.
Inspect for moisture: If condensation is visible inside the panel, allow the unit to dry out with power off for several hours.
Check ribbon cable: Remove the control panel cover and ensure the ribbon cable from the keypad to the PCB is fully seated and not damaged.
Test buttons: With the panel open (and power disconnected), gently press each button and feel for proper tactile response. A flat or stuck button indicates wear.
Replace keypad or PCB: If physical damage is found, replace the keypad assembly or the entire display/control PCB with a Zanussi-compatible part.

Note: If the cooler is under warranty, keypad issues should be handled by authorized service to avoid voiding coverage.

Control panel buttons do not respond or respond intermittently.

Possible Causes