E12
Zanussi EEPROM / Configuration Data Error

E12 displayed, unit may shut down or run erratically after a power cut or surge.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted EEPROM on main PCB, Incorrect configuration data for model, Power surge during write operation, Faulty main control board memory

How to Fix / Troubleshooting

Safety: Disconnect mains power before accessing the control board.

Steps:

  • Hard reset: Unplug the wine cooler for at least 15 minutes to allow capacitors to discharge and the control to fully reset. Reconnect and check if E12 clears.
  • Check model settings: Some service modes allow reprogramming of configuration data. This typically requires Zanussi service documentation and should be done by a technician.
  • Inspect PCB: Look for signs of damage or previous repair on the main board. If the board appears burnt or modified, replacement is recommended.
  • Replace main PCB: If E12 persists after reset and there are no external faults, replace the main control board with the correct part for your exact model.

Important: EEPROM and firmware issues are not user-serviceable beyond basic resets. Contact Zanussi service if the unit is under warranty.

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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
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