E4
Zanussi Defrost Sensor or Defrost Circuit Fault

Wine cooler shows E4 and may not defrost properly; ice buildup on rear wall or evaporator.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective defrost NTC sensor on evaporator, Open defrost heater element, Faulty defrost relay on main PCB, Damaged wiring in defrost circuit

How to Fix / Troubleshooting

Safety: Unplug the wine cooler before accessing the evaporator or electrical components. Melt ice with warm air only; never use sharp tools.

Steps:

  • Inspect for ice buildup: Remove shelves and the internal rear panel. Check the evaporator for heavy ice accumulation, which indicates a defrost problem.
  • Locate defrost sensor: The defrost NTC is usually clipped to the evaporator tubing or mounted in a small plastic housing on the coil.
  • Test defrost sensor: Disconnect the sensor and measure resistance. Compare to expected NTC values at the measured temperature (colder coils will show higher resistance). Replace if open or shorted.
  • Check defrost heater: Locate the heater element (often a metal or glass tube at the base or woven through the evaporator). Measure its resistance; a typical value is between 50–300 Ω. An open circuit indicates a failed heater.
  • Inspect wiring and connectors: Follow the heater and sensor wires back to the main PCB. Look for burnt connectors, broken insulation, or loose plugs. Repair or replace as needed.
  • Manual defrost: If the evaporator is heavily iced, allow the unit to defrost fully by leaving it unplugged with the door open for several hours. Protect the floor from water.
  • Reassemble and test: After replacing any faulty components, reassemble panels, restore power, and monitor for normal frost pattern and absence of E4.

Note: If heater and sensor are good, the main control board may not be energizing the defrost circuit and may require replacement.

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Repair Difficulty

Hard 4/5

Required Part

Defrost Sensor / Defrost Heater
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