E9 displayed, alarm beeping; temperature may be far from setpoint for an extended period.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the unit before cleaning or accessing the rear compartment. Do not attempt to open the sealed refrigeration system yourself.
Steps:
- Check door seal and usage: Ensure the door is closing fully and the gasket is intact. Avoid frequent door openings while troubleshooting.
- Clean condenser: Pull the cooler away from the wall. Remove the rear lower panel and gently vacuum dust from the condenser coil and surrounding area. Use a soft brush to avoid bending fins.
- Verify condenser fan operation: With the panel off, restore power and observe whether the condenser fan runs when the compressor is on. If not, test and replace the fan motor.
- Check ventilation: Ensure there is adequate clearance around the cooler as specified in the Zanussi installation manual. Poor ventilation can cause high temperatures and E9 alarms.
- Monitor temperature: After cleaning and ensuring proper airflow, allow 12–24 hours for the temperature to stabilize. Use an independent thermometer to verify cabinet temperature.
Important: If the compressor runs continuously, the condenser is clean, the fan works, and the unit still cannot reach set temperature, a sealed system issue (refrigerant leak, restriction, or weak compressor) is likely. This requires diagnosis and repair by a certified refrigeration technician.
Repair Difficulty
Required Part
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