Water leaking from the front or sides of the Soleus Air window or portable AC into the room.

Safety: Unplug the unit before tilting or opening. Avoid water contact with electrical parts.

• Check tilt (window units): Ensure the unit is slightly tilted downward toward the outside so water flows outdoors, not indoors.
• Clean drain channels: Remove the front cover and locate the condensate pan and drain holes. Use a small brush or pipe cleaner to clear any slime or debris.
• Inspect drain hose (portable): Verify that the drain hose is not kinked or blocked. Flush it with water if necessary.
• Address freezing: If you see ice on the evaporator, follow the freeze-up steps (clean filter, improve airflow, check for low refrigerant via technician).
• Dry and test: After cleaning, dry the area, reassemble, and test for leaks with a small amount of water poured into the pan while the unit is off.