GoWISE USA Mechanical interference in basket rail or latch

Air fryer basket is difficult to insert or remove; it sticks or jams in the housing.

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Possible Causes

Warped basket or pan from overheating,Food debris in rails or latch,Deformed housing rails,Loose or bent latch mechanism

How to Fix / Troubleshooting

Safety first: Allow the unit to cool before forcing the basket. Do not use excessive force that could break the latch.

Step-by-step checks:

  • Inspect rails and sides: Remove the basket and pan. Check the side rails inside the housing for baked-on grease or food. Clean thoroughly.
  • Check basket shape: Place the basket on a flat surface to see if it rocks or appears warped. Warping can occur from dishwasher heat or broiling.
  • Examine latch: Inspect the front latch mechanism for bent metal or broken plastic. Ensure it moves freely.
  • Light lubrication: If rails are clean but still rough, you can very lightly rub a dry silicone-safe lubricant on the metal rails (avoid food-contact surfaces).
  • Replace damaged parts: If the basket or rails are visibly deformed, replace the basket/pan assembly or the outer housing if available.

When to stop: Do not force a jammed basket; this can damage the safety switch and housing. Replace warped components as needed.

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Repair Difficulty

Easy 2/5

Required Part

Frying Basket
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