GoWISE USA

GoWISE USA Air Fryers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
Unit will not start; display shows E1 immediately when power or any cooking function is selected.
Open or shorted temperature sensor circuit
E2
Display shows E2 and the air fryer will not heat or stops heating shortly after starting.
Over-temperature or high-limit sensor fault
E3
Display shows E3 and the unit will not start or shuts down; fan may still run briefly.
Over-voltage or power supply fault
E4
Display shows E4 and the air fryer will not start or stops mid-cycle.
Low-voltage or power fluctuation fault
E5
Display shows E5 and the unit will not heat; fan may run but no temperature increase.
Heating circuit fault or open heating element
E6
Display shows E6 and the unit will not start or shuts off shortly after starting; sometimes accompanied by fan not running.
Fan motor or fan tachometer fault
E7
Display shows E7 and the unit beeps and refuses to start a cooking cycle.
Door/basket safety switch fault
E8
Display shows E8 and the unit powers on but none of the cooking functions will start.
Keypad or touch panel communication fault
E9
Display shows E9 and the unit may shut off unexpectedly or not start; sometimes occurs after a power surge.
Internal EEPROM or firmware error
Symptom
Air fryer basket is difficult to insert or remove; it sticks or jams in the housing.
Mechanical interference in basket rail or latch
Symptom
Air fryer does not power on at all; no lights or display when plugged in.
No power / dead unit
Symptom
Air fryer does not reach set temperature; cooking takes much longer than recipes indicate.
Underheating / inaccurate temperature
Symptom
Air fryer heats but the fan does not run; food burns on top and cooks unevenly.
Non-operational convection fan
Symptom
Air fryer overheats; exterior becomes excessively hot and food burns quickly even at low settings.
Runaway heating / temperature regulation failure
Symptom
Air fryer shuts off mid-cycle and will not resume until it cools down.
Thermal shutdown / high-limit trip
Symptom
Air fryer turns on and fan runs, but there is no heat; food remains cold.
No heat / open heater circuit
Symptom
Basket handle feels loose or wobbly; basket may feel unsafe when loaded with food.
Loose or damaged basket handle assembly
Symptom
Burning plastic or electrical smell during operation, sometimes with light smoke from vents.
Overheating wiring or plastic components
Symptom
Clicking or arcing sounds and visible sparking near the heating element.
Electrical arcing at heater or wiring
Symptom
Condensation or small amounts of water dripping from the back or bottom during or after cooking.
Normal condensation management / minor leakage
Symptom
Display flickers, dims, or resets when the heater turns on.
Voltage drop or weak internal power supply
Symptom
Display lights up but buttons do not respond or only some buttons work intermittently.
Unresponsive keypad / touch panel
Symptom
Display shows incorrect temperature units or settings change unexpectedly during use.
Control logic or keypad input error
Symptom
Drawer or basket pops out slightly during cooking or does not stay fully closed.
Drawer latch or rail misalignment
Symptom
Excessive smoke from the air fryer during normal cooking, even at moderate temperatures.
Smoke from grease and residue
Symptom
High-pitched squealing or whining noise from the fan area during cooking.
Worn or dry fan motor bearings
Symptom
Loud rattling, grinding, or scraping noise during operation, especially when the fan is running.
Mechanical noise from fan or internal components
Symptom
Non-stick coating on basket or pan is peeling or flaking.
Degraded non-stick surface
Symptom
Strong rancid or stale oil smell from the air fryer, even when empty or first turned on.
Odor from accumulated grease and residues
Symptom
Timer counts down but heater and fan do not run; unit appears to be in a silent countdown.
Output drive failure from control board
Symptom
Unit beeps repeatedly and will not start; display may show door or basket icon but no specific code.
Door/basket not detected by safety circuit
Symptom
Unit powers on but will not start cooking; pressing Start does nothing and no error code is shown.
Start circuit or safety interlock not engaging
Symptom
Unit trips the household circuit breaker or GFCI outlet when starting or during cooking.
Overcurrent or ground fault
Symptom
Unit vibrates excessively or moves slightly on the countertop during operation.
Excessive vibration from fan or unbalanced load
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