GoWISE USA Runaway heating / temperature regulation failure

Air fryer overheats; exterior becomes excessively hot and food burns quickly even at low settings.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted NTC temperature sensor,Stuck-closed heater relay on control board,Failed high-limit thermostat stuck closed,Sensor dislodged from proper mounting position

How to Fix / Troubleshooting

Safety first: Unplug the air fryer immediately and allow it to cool. Do not leave the unit unattended if it is overheating.

Step-by-step checks:

  • Check temperature setting: Confirm you are not accidentally using a high preset. If the unit still overheats at low settings, proceed.
  • Inspect sensor placement: Locate the NTC sensor near the heater. Ensure it is firmly attached to its bracket and not hanging away from the airflow, which can cause false low readings.
  • Sensor test (advanced): With the unit unplugged, measure the sensor resistance at room temperature and compare to specifications if available. A very low resistance may indicate a shorted sensor.
  • High-limit thermostat: Verify that the high-limit thermostat is properly mounted and not bypassed. If it has failed closed, it may not cut power when overheated.
  • Control board relay: Inspect the heater relay on the main board. If contacts are welded closed, the heater may stay on continuously. Board replacement is required in that case.

When to stop: Overheating is a fire hazard. If you cannot clearly identify and correct the cause, discontinue use and seek professional service.

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Repair Difficulty

Professional Required 5/5

Required Part

NTC Temperature Sensor Probe
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