Unit powers on but will not start cooking; pressing Start does nothing and no error code is shown.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit before opening the housing. Do not bypass safety switches for regular use.
Step-by-step checks:
- Basket fully inserted: Remove and firmly reinsert the basket/drawer until it clicks. Some models will not start unless the basket is perfectly seated.
- Try different functions: Attempt to start multiple presets and manual modes. If none start, suspect the Start key or safety switch.
- Check door/basket switch: Access the microswitch and verify it clicks when the basket is inserted. Test continuity with a meter if available.
- Inspect Start button: On mechanical keypads, ensure the Start button has a positive click and is not stuck. On touch panels, clean the area thoroughly.
- Board connections: Reseat the connectors from the keypad/touch panel to the main control board.
When to stop: If the switch and keypad test good but the unit still will not start, the main control board may be defective. Professional diagnosis is recommended.
Repair Difficulty
Required Part
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