GoWISE USA Drawer latch or rail misalignment

Drawer or basket pops out slightly during cooking or does not stay fully closed.

Advertisements

Possible Causes

Worn or broken latch catch,Deformed drawer rails,Obstruction in rail track,Loose housing screws affecting alignment

How to Fix / Troubleshooting

Safety first: Unplug and cool the unit before adjusting the drawer. Do not tape the drawer closed; this can defeat safety interlocks.

Step-by-step checks:

  • Clean rails and latch: Remove the drawer and clean the rails and latch area thoroughly to remove grease and crumbs.
  • Inspect latch parts: Check the metal or plastic latch catch on the drawer and the mating part in the housing for wear or breakage.
  • Check alignment: Verify that the drawer slides in straight and level. If it tilts, inspect for bent rails or loose screws in the housing.
  • Tighten housing screws: Tighten any loose screws around the front frame that might allow the housing to flex.
  • Replace damaged components: If the latch or rails are broken or badly worn, replace the drawer/basket assembly or front frame components as available.

When to stop: A drawer that will not stay closed can interrupt cooking and affect safety. Replace faulty parts rather than improvising fixes.

Advertisements

Repair Difficulty

Easy 2/5

Required Part

Drawer Latch Assembly
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements