GoWISE USA
Drawer latch or rail misalignment
Drawer or basket pops out slightly during cooking or does not stay fully closed.
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Possible Causes
Worn or broken latch catch,Deformed drawer rails,Obstruction in rail track,Loose housing screws affecting alignment
How to Fix / Troubleshooting
Safety first: Unplug and cool the unit before adjusting the drawer. Do not tape the drawer closed; this can defeat safety interlocks.
Step-by-step checks:
- Clean rails and latch: Remove the drawer and clean the rails and latch area thoroughly to remove grease and crumbs.
- Inspect latch parts: Check the metal or plastic latch catch on the drawer and the mating part in the housing for wear or breakage.
- Check alignment: Verify that the drawer slides in straight and level. If it tilts, inspect for bent rails or loose screws in the housing.
- Tighten housing screws: Tighten any loose screws around the front frame that might allow the housing to flex.
- Replace damaged components: If the latch or rails are broken or badly worn, replace the drawer/basket assembly or front frame components as available.
When to stop: A drawer that will not stay closed can interrupt cooking and affect safety. Replace faulty parts rather than improvising fixes.
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Repair Difficulty
Easy
2/5
Required Part
Drawer Latch Assembly
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