E13
Atlantic Flue Gas Temperature Sensor Fault / Overtemperature

Boiler displays E13, may continue to run at reduced performance or shut down depending on model.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed flue gas NTC sensor, Blocked or partially blocked flue, Incorrect flue installation, Wiring fault to flue sensor

How to Fix / Troubleshooting

Safety: Combustion and flue issues are critical. Turn off the boiler and do not operate it if you suspect flue blockage.

  • Check flue terminal: From outside, ensure the Atlantic flue terminal is clear and correctly assembled. Look for signs of soot or melting, which indicate overheating.
  • Reset and observe: After a reset, if E13 reappears quickly, the flue sensor or flue path is likely at fault.
  • Do not modify flue: Do not shorten, extend, or alter the flue yourself. This must comply with Atlantic and local regulations.
  • Professional service: A technician should inspect the flue internally, test the flue gas sensor, and verify combustion with an analyzer.
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Repair Difficulty

Professional Required 5/5

Required Part

Flue Gas Temperature Sensor
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