E04
Baxi Flame Detection Fault / Ionisation Failure

Boiler displays E04, no ignition, may attempt to start then lock out

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Contaminated or damaged flame sensing electrode, Poor earth connection on boiler chassis, Faulty Baxi PCB flame detection circuit, Incorrect gas/air mixture at burner

How to Fix / Troubleshooting

Safety first: Flame sensing is part of the safety chain. Do not bypass or tamper with sensors.

User checks:

  • Perform a single reset and observe whether the boiler lights and stays on.
  • Ensure the boiler casing is correctly fitted and not distorted, as poor earthing can affect flame sensing.
  • Check for stable mains power (no frequent brownouts or flickering lights).

Professional actions:

  • A Gas Safe engineer should inspect and clean the flame sensing electrode, check the earth continuity, and verify burner condition.
  • If necessary, they will test the PCB flame detection circuit and gas valve settings.
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Repair Difficulty

Professional Required 5/5

Required Part

Flame Sensing Electrode
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