Carpet cleaner vibrates excessively and is difficult to control during use.

Safety first: Unplug the unit before inspecting the floorhead.

• 1. Inspect brush bristles: Check if one side of the brush has significantly shorter or missing bristles. Replace the brush roll if wear is uneven.
• 2. Clean brush thoroughly: Remove all hair and debris from the brush and end caps. Debris on one side can cause imbalance.
• 3. Tighten floorhead screws: Ensure all screws securing the floor nozzle and brush housing are tight.
• 4. Check bearings: If vibration persists, replace the brush roll assembly including bearings.