Henry Brush Drive Failure

Brush bar not rotating, but suction and spray are normal (no brush motor error code)

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Possible Causes

Broken or stretched drive belt, Debris jammed in brush, Worn brush end bearings, Slipped belt on pulley

How to Fix / Troubleshooting

Safety: Unplug before turning the machine over or working near the brush.

  • Clear debris:
    • Remove hair and threads from the brush bar.
  • Inspect drive belt:
    • Open the belt cover on the floor tool.
    • Replace the brush drive belt if broken or slack.
  • Check brush bearings:
    • Spin the brush bar by hand; if stiff, replace the brush bar assembly.
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Repair Difficulty

Easy 2/5

Required Part

Brush Drive Belt
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