E10
Henry Low Voltage / PCB Protection Fault

Display shows E10, machine beeps and will not run, often after water spillage on top cover

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Moisture on control PCB, Corroded PCB connectors, Faulty low-voltage power supply on PCB, Damaged display/control panel

How to Fix / Troubleshooting

Safety: Unplug immediately if water has entered the machine. Do not power on until fully dry and inspected.

  • Dry the unit:
    • Remove tanks and open accessible covers.
    • Allow the machine to dry in a warm, ventilated area for 24–48 hours.
  • Inspect control PCB:
    • Access the control PCB behind the display or switch panel.
    • Look for signs of moisture, corrosion, or residue.
    • Clean light corrosion with isopropyl alcohol and a soft brush.
  • Check connectors:
    • Disconnect and reconnect ribbon cables and plugs to wipe contacts.
  • Test low-voltage output:
    • With a multimeter (and extreme caution), have a qualified person measure the PCB's low-voltage outputs.
    • If missing or unstable, replace the control PCB.
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Repair Difficulty

Hard 4/5

Required Part

Control PCB
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