E18
Henry Motor Bearing / Mechanical Jam Protection

Display shows E18, abnormal noise from motor area, machine stops

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn motor bearings, Foreign object in fan housing, Misaligned motor mount, Damaged fan impeller

How to Fix / Troubleshooting

Safety: Unplug immediately if you hear grinding or scraping noises. Do not continue to run the motor.

  • Listen and localise:
    • Rotate the motor shaft by hand (with power off) to feel for roughness.
  • Inspect fan housing:
    • Open the motor housing and check for debris in the fan area.
    • Remove any foreign objects carefully.
  • Check motor mounts:
    • Ensure the motor is securely fixed and rubber mounts are intact.
  • Replace motor if bearings worn:
    • If the shaft feels rough or noisy when spun by hand, replace the vacuum motor assembly.
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Repair Difficulty

Hard 4/5

Required Part

Vacuum Motor Assembly
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