Motor starts then stops after a few seconds, error E3 shown on display (overload/overheat)

Safety: Unplug before clearing blockages or opening covers.

• Check airflow path:
  • Remove the recovery tank and inspect the suction inlet on the Henry base for debris, carpet fibres, or pet hair.
  • Check the flexible suction hose from floor tool to machine for clogs; push a flexible rod or vacuum from the opposite end to clear.
• Clean recovery tank filter:
  • Locate the mesh or foam filter inside or above the recovery tank.
  • Rinse under warm water until clear; allow to dry fully before refitting.
• Inspect floor tool and wand:
  • Remove the floor extraction tool and check the nozzle and internal channels for blockages.
  • Ensure the brush bar (if fitted) is free of hair and threads.
• Allow motor to cool:
  • If the thermal cut-out has tripped, leave the machine unplugged for 30–60 minutes to cool.
  • After cooling and clearing all blockages, test again.
• If E3 persists:
  • The motor may be drawing too much current due to worn bearings or partial short.
  • Have a technician test current draw; replace the vacuum motor assembly if out of spec.