Display shows E6 and machine cuts out when solution is sprayed and vacuum is on together

Safety: Always unplug before inspection. Do not repeatedly reset a tripping breaker without finding the cause.

• Eliminate external power issues:
  • Plug the Henry carpet cleaner directly into a wall socket, avoiding multi-way adaptors and long, thin extension leads.
  • Ensure the circuit is not shared with other heavy appliances.
• Test vacuum and pump separately:
  • Run the vacuum motor alone (no spray) and observe for tripping.
  • Run the pump alone (if possible) and observe.
  • If E6 only occurs when both are on, suspect combined load or PCB sensing fault.
• Inspect pump and motor wiring:
  • Check for chafed wires where the loom passes through plastic housings.
  • Secure any loose wiring away from moving parts.
• If either component overheats or smells burnt:
  • Stop using the machine immediately.
  • Have a technician measure current draw and replace the faulty vacuum motor assembly or solution pump assembly as required.
• Persistent E6 with normal current draw:
  • The control PCB current sensor may be defective and require replacement.