E9
Henry Heater Overtemperature Protection

Heater overheats, very hot solution or steam at wand, E9 displayed and heater shuts off

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed heater thermostat stuck closed, Blocked solution flow through heater, Airlock in heater module, Faulty temperature sensor

How to Fix / Troubleshooting

Safety: Unplug and allow the heater and solution lines to cool fully. Hot solution can cause burns.

  • Check solution flow:
    • Ensure the solution tank is full and the intake filter is clean.
    • Verify that spray jets are not blocked, allowing adequate flow through the heater.
  • Bleed air from heater:
    • After cooling, run the pump with heater off for 1–2 minutes to purge air from the heater and lines.
  • Inspect heater thermostat and sensor:
    • Access the in-line heater assembly.
    • Test the thermostat and temperature sensor (if separate) according to the service manual.
    • Replace the heater assembly or temperature sensor if readings are out of specification.
  • Do not bypass safety devices:
    • Never bridge out thermostats or thermal fuses; this is dangerous and voids safety approvals.
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Repair Difficulty

Hard 4/5

Required Part

Heater Thermostat
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