E13
Rowenta Solenoid Valve or Flow Control Fault

E13 appears and the unit will not spray; audible clicking from inside the base.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck solution solenoid valve, Blocked internal solution line, Faulty flow meter (if fitted), Loose solenoid wiring connector

How to Fix / Troubleshooting

Safety first: Unplug the cleaner and empty the solution tank.

  • Locate the solenoid valve: It is typically installed between the pump and the spray manifold, with two wires attached.
  • Check for mechanical sticking: Gently tap the valve body with a screwdriver handle to free a stuck plunger. Do not strike hard enough to crack the housing.
  • Inspect tubing: Remove and inspect the short hoses connected to the valve for blockages or crystallized detergent. Soak in warm water if necessary.
  • Verify wiring: Ensure the solenoid connector is fully seated and that wires are not damaged.
  • Functional test: With the unit reassembled and powered (and observing electrical safety), listen for a distinct click from the valve when the trigger is pulled. No click suggests a failed solenoid or control output; replace the valve if it receives voltage but does not actuate.
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Repair Difficulty

Medium 3/5

Required Part

Solution Solenoid Valve
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