Rowenta Carpet Cleaners Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Carpet cleaner will not start; display shows E1 immediately after pressing the power button.
Main Power Input Fault
E10
Display shows E10 and the unit will not accept any commands; buttons unresponsive.
User Interface / Keypad Fault
E11
Heater icon flashes and E11 appears; solution temperature remains low.
Temperature Sensor (NTC) Fault
E12
Unit displays E12 and shuts off shortly after start; fan noise may be abnormal.
Motor Speed / Tachometer Fault
E13
E13 appears and the unit will not spray; audible clicking from inside the base.
Solenoid Valve or Flow Control Fault
E14
Display shows E14; unit refuses to start after being stored in a cold area.
Low Ambient Temperature Protection
E15
E15 error appears and the unit shuts down; faint smell of electronics may be present.
Overcurrent / Short Circuit Protection
E16
E16 is displayed; unit operates but performance modes cannot be changed.
Mode Selector / Rotary Switch Fault
E17
E17 appears when using accessory hose tools; base unit works normally on floor mode.
Accessory Tool Detection / Hose Switch Fault
E18
E18 error and beeping when the unit is tilted excessively; operation stops.
Tilt / Orientation Sensor Fault
E19
E19 appears and the unit refuses to run after a power surge or outage.
EEPROM / Configuration Data Error
E2
Unit powers on but motor does not run; E2 error appears after a short delay.
Motor Overload or Open Circuit
E20
E20 is displayed; unit indicates a leak or internal water fault and stops.
Internal Leak / Water Ingress Detection
E3
Pump does not spray solution; display shows E3 when trigger is pulled.
Solution Pump Circuit Fault
E4
Display shows E4 and the unit stops; dirty water tank is full or recently emptied.
Dirty Water Tank Level Sensor Fault
E5
Heater does not warm solution; E5 error appears after a few minutes of operation.
Solution Heater Overheat or Open Circuit
E6
Brush motor stops and E6 is displayed; suction still works.
Brush Motor Overload or Stall Detection
E7
Unit shuts down with E7 when used on high pile carpet; restarts after cooling.
Thermal Overload Protection Activated
E8
Display shows E8 and no water is being picked up; suction sound is weak.
Low Suction / Airflow Sensor Fault
E9
Unit beeps and shows E9; no spray and no brush movement when trigger is pressed.
Trigger Input or Handle Communication Fault
Symptom
Accessory hose tools have very weak suction compared to the main floor nozzle.
Reduced Suction in Accessory Mode
Symptom
Brush roll does not spin, but suction and spray work normally.
Brush Drive Failure
Symptom
Buttons on the control panel are hard to press or do not click properly, but the unit sometimes responds.
Sticking Control Buttons
Symptom
Carpet cleaner leaves streaks or uneven cleaning lines on the carpet.
Uneven Solution Distribution
Symptom
Carpet cleaner turns on but shuts off randomly during use without showing a code.
Intermittent Power Loss
Symptom
Carpet cleaner will not power on at all; no lights or sounds.
No Power / Dead Appliance
Symptom
Carpet remains overly wet after multiple passes; poor water extraction.
Poor Water Extraction
Symptom
Excessive noise or rattling from the base when the unit is running.
Mechanical Vibration / Noise
Symptom
Foam or bubbles visible in the dirty water tank; suction becomes noisy and may reduce.
Excessive Foam in Recovery Tank
Symptom
Handle feels loose or wobbly; unit may not stand upright securely.
Loose Handle / Upright Lock Fault
Symptom
Heated cleaning mode seems to have little or no effect; water feels cold at the nozzle.
Ineffective Heating (No Error Displayed)
Symptom
No water or cleaning solution sprays from the floor nozzle, but the motor runs normally.
No Solution Spray
Symptom
Solution continues to drip from the nozzle for several minutes after releasing the trigger.
Solution Dripping / Valve Not Closing
Symptom
Strong burning smell during operation, sometimes accompanied by smoke from the nozzle area.
Overheated Brush or Belt
Symptom
Unit trips the household circuit breaker or RCD when switched on.
Electrical Short / Ground Fault
Symptom
Unit vibrates excessively and is difficult to control on certain carpets.
Excessive Vibration
Symptom
Unpleasant musty or moldy odor coming from the carpet cleaner during use.
Odor / Microbial Growth
Symptom
Water leaking from the clean water/solution tank when removed from the machine.
Tank Valve Leakage
Symptom
Water leaking from underneath the unit during or after use.
Base Leak / Dripping
Symptom
Weak suction; carpet remains very wet and dirty water is not being collected effectively.
Low Suction Performance
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Carpet cleaner will not start; display shows E1 immediately after pressing the power button.
|
Main Power Input Fault | View Details |
| E10 |
Display shows E10 and the unit will not accept any commands; buttons unresponsive.
|
User Interface / Keypad Fault | View Details |
| E11 |
Heater icon flashes and E11 appears; solution temperature remains low.
|
Temperature Sensor (NTC) Fault | View Details |
| E12 |
Unit displays E12 and shuts off shortly after start; fan noise may be abnormal.
|
Motor Speed / Tachometer Fault | View Details |
| E13 |
E13 appears and the unit will not spray; audible clicking from inside the base.
|
Solenoid Valve or Flow Control Fault | View Details |
| E14 |
Display shows E14; unit refuses to start after being stored in a cold area.
|
Low Ambient Temperature Protection | View Details |
| E15 |
E15 error appears and the unit shuts down; faint smell of electronics may be present.
|
Overcurrent / Short Circuit Protection | View Details |
| E16 |
E16 is displayed; unit operates but performance modes cannot be changed.
|
Mode Selector / Rotary Switch Fault | View Details |
| E17 |
E17 appears when using accessory hose tools; base unit works normally on floor mode.
|
Accessory Tool Detection / Hose Switch Fault | View Details |
| E18 |
E18 error and beeping when the unit is tilted excessively; operation stops.
|
Tilt / Orientation Sensor Fault | View Details |
| E19 |
E19 appears and the unit refuses to run after a power surge or outage.
|
EEPROM / Configuration Data Error | View Details |
| E2 |
Unit powers on but motor does not run; E2 error appears after a short delay.
|
Motor Overload or Open Circuit | View Details |
| E20 |
E20 is displayed; unit indicates a leak or internal water fault and stops.
|
Internal Leak / Water Ingress Detection | View Details |
| E3 |
Pump does not spray solution; display shows E3 when trigger is pulled.
|
Solution Pump Circuit Fault | View Details |
| E4 |
Display shows E4 and the unit stops; dirty water tank is full or recently emptied.
|
Dirty Water Tank Level Sensor Fault | View Details |
| E5 |
Heater does not warm solution; E5 error appears after a few minutes of operation.
|
Solution Heater Overheat or Open Circuit | View Details |
| E6 |
Brush motor stops and E6 is displayed; suction still works.
|
Brush Motor Overload or Stall Detection | View Details |
| E7 |
Unit shuts down with E7 when used on high pile carpet; restarts after cooling.
|
Thermal Overload Protection Activated | View Details |
| E8 |
Display shows E8 and no water is being picked up; suction sound is weak.
|
Low Suction / Airflow Sensor Fault | View Details |
| E9 |
Unit beeps and shows E9; no spray and no brush movement when trigger is pressed.
|
Trigger Input or Handle Communication Fault | View Details |
| – |
Accessory hose tools have very weak suction compared to the main floor nozzle.
|
Reduced Suction in Accessory Mode | View Details |
| – |
Brush roll does not spin, but suction and spray work normally.
|
Brush Drive Failure | View Details |
| – |
Buttons on the control panel are hard to press or do not click properly, but the unit sometimes responds.
|
Sticking Control Buttons | View Details |
| – |
Carpet cleaner leaves streaks or uneven cleaning lines on the carpet.
|
Uneven Solution Distribution | View Details |
| – |
Carpet cleaner turns on but shuts off randomly during use without showing a code.
|
Intermittent Power Loss | View Details |
| – |
Carpet cleaner will not power on at all; no lights or sounds.
|
No Power / Dead Appliance | View Details |
| – |
Carpet remains overly wet after multiple passes; poor water extraction.
|
Poor Water Extraction | View Details |
| – |
Excessive noise or rattling from the base when the unit is running.
|
Mechanical Vibration / Noise | View Details |
| – |
Foam or bubbles visible in the dirty water tank; suction becomes noisy and may reduce.
|
Excessive Foam in Recovery Tank | View Details |
| – |
Handle feels loose or wobbly; unit may not stand upright securely.
|
Loose Handle / Upright Lock Fault | View Details |
| – |
Heated cleaning mode seems to have little or no effect; water feels cold at the nozzle.
|
Ineffective Heating (No Error Displayed) | View Details |
| – |
No water or cleaning solution sprays from the floor nozzle, but the motor runs normally.
|
No Solution Spray | View Details |
| – |
Solution continues to drip from the nozzle for several minutes after releasing the trigger.
|
Solution Dripping / Valve Not Closing | View Details |
| – |
Strong burning smell during operation, sometimes accompanied by smoke from the nozzle area.
|
Overheated Brush or Belt | View Details |
| – |
Unit trips the household circuit breaker or RCD when switched on.
|
Electrical Short / Ground Fault | View Details |
| – |
Unit vibrates excessively and is difficult to control on certain carpets.
|
Excessive Vibration | View Details |
| – |
Unpleasant musty or moldy odor coming from the carpet cleaner during use.
|
Odor / Microbial Growth | View Details |
| – |
Water leaking from the clean water/solution tank when removed from the machine.
|
Tank Valve Leakage | View Details |
| – |
Water leaking from underneath the unit during or after use.
|
Base Leak / Dripping | View Details |
| – |
Weak suction; carpet remains very wet and dirty water is not being collected effectively.
|
Low Suction Performance | View Details |
No matching codes found
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