E20
Rowenta Internal Leak / Water Ingress Detection

E20 is displayed; unit indicates a leak or internal water fault and stops.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Water in base leak tray, Activated leak float switch, Cracked internal hose or fitting, Loose clamp on solution line

How to Fix / Troubleshooting

Safety first: Unplug the appliance immediately if a leak is suspected. Do not operate with water inside the base.

  • Inspect for visible leaks: Remove both tanks and check the base for standing water. Dry any moisture with towels.
  • Locate leak tray and float switch: Many models have a small tray with a float or conductivity sensor. Ensure the tray is dry and the float moves freely.
  • Check internal hoses: Open the side or bottom cover to inspect solution and recovery hoses. Look for cracks, loose clamps, or disconnected fittings, especially near the pump, heater, and tank connections.
  • Repair leaks: Tighten clamps, replace cracked hoses, and reseat fittings as needed. Replace the leak tray switch if it remains triggered when dry.
  • Allow to dry fully: Leave the unit open in a dry area for 24 hours before reassembly and testing to ensure all internal moisture has evaporated.
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Repair Difficulty

Hard 4/5

Required Part

Leak Tray Float Switch
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