Brushbar makes loud grinding or rattling noise during operation

Safety first: Unplug the machine and lay it on its side before accessing the brushbar.

• Remove brushbar: Take off the brushbar access plate and lift out the brushbar. Note its orientation for reassembly.
• Clean thoroughly: Remove hair, threads, and debris from the bristles and end caps. Pay attention to the bearing areas at each end.
• Inspect bearings and gears: Spin the end caps by hand. If they feel rough, gritty, or seized, the bearings are worn. Check the drive gear (if visible) for missing or damaged teeth.
• Check housing: Inspect the brushbar housing for foreign objects or damage that could cause rubbing.
• Replace worn parts: If bearings or gears are damaged, replace the brushbar assembly and, if necessary, the drive gear kit with genuine VAX Platinum parts.