Carpet remains very wet after multiple passes, poor water pickup

Safety first: Unplug the machine before inspecting the nozzle or tanks.

• Empty dirty water tank: A full tank will stop effective extraction. Empty and refit, ensuring it clicks into place.
• Inspect nozzle lips: Check the clear nozzle at the front of the floorhead. Clean any lint or fibres from the suction slot and rubber squeegee.
• Check squeegee condition: If the rubber edge is torn, hardened, or warped, replace the nozzle or squeegee strip to restore a good seal with the carpet.
• Clean filters: Ensure all filters are clean to maximise suction.
• Use proper technique: Make slow, steady backward passes with the trigger released to extract water. Avoid over-wetting by not repeatedly spraying the same area.