VAX Platinum Excessive Detergent / Foam Control Failure

Foam building up excessively in the dirty water tank

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Possible Causes

Overdosing detergent, Using non-carpet cleaner detergent, Lack of defoamer in tank, Residual shampoo in carpet from previous cleanings

How to Fix / Troubleshooting

Safety first: Unplug the machine before opening tanks.

  • Reduce detergent: Empty and rinse the clean water tank. Refill with fresh water and the correct amount of VAX solution.
  • Use defoamer: Add a small amount of VAX-approved defoamer to the dirty water tank if recommended by the manual.
  • Rinse carpets: Run a rinse-only cycle (water only, no detergent) to remove excess shampoo from the carpet.
  • Avoid household detergents: Do not use washing-up liquid, laundry detergent, or other non-approved cleaners.
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Repair Difficulty

Very Easy 1/5

Required Part

Dirty Water Tank
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