VAX Platinum Hose Blockage or Split

Hose has no suction but floorhead works normally

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Possible Causes

Debris lodged inside hose, Hose internally collapsed, Split or hole in hose wall, Blocked hose-to-body connector

How to Fix / Troubleshooting

Safety first: Unplug the machine before removing the hose.

  • Visual inspection: Detach the hose and look through it towards a light source. If you cannot see light, there is a blockage.
  • Clear blockage: Use a flexible rod or straightened coat hanger (with rounded end) to gently push out debris. Do not puncture the hose.
  • Check for splits: Flex the hose along its length and look for cracks or holes. If found, replace the hose.
  • Clean connectors: Inspect and clean the hose ends and the machine's hose port to ensure a good seal.
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Repair Difficulty

Very Easy 1/5

Required Part

Suction Hose
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