VAX Platinum Intermittent Power / Thermal Trip

Machine shuts off intermittently during use without showing an error code

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose internal power connection, Failing power switch, Overheating motor triggering thermal cut-out, Damaged power cord at strain relief

How to Fix / Troubleshooting

Safety first: Unplug the machine before inspection. Do not wiggle cords while plugged in.

  • Check cord strain relief: Gently flex the cord near the plug and where it enters the machine (while unplugged). If the outer sheath is cracked, the cord may be failing.
  • Overheat check: If shutdown occurs after extended use and the body feels hot, the thermal cut-out may be tripping due to blocked filters or vents. Clean all filters and vents thoroughly.
  • Switch behaviour: If slight movement of the power switch causes power loss, the switch contacts may be worn and need replacement.
  • Professional diagnosis: Intermittent electrical faults can be difficult to trace and may require a technician to inspect internal wiring and connections.
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Repair Difficulty

Hard 4/5

Required Part

Power Switch
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