E14 displayed and the unit will not start; often after a power surge or outage.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Corrupted control board firmware, Loose internal wiring harness, Damaged sensor bus on PCB, Power surge damage

Safety: Unplug the unit before opening the housing.

Power reset: Leave the cleaner unplugged for 10 minutes, then reconnect and try again.
Check connectors: Remove the housing and gently reseat all multi-pin connectors on the main control board and sensor modules.
Inspect for damage: Look for burnt or cracked components on the control board.
Firmware/service: Some Vorwerk models may require a service tool to reload firmware. This must be done by an authorized service center. If E14 persists, the control board likely needs replacement.

Professional Required 5/5

Main Control Board

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