Vorwerk Carpet Cleaners Error Codes

E01

Carpet cleaner will not power on, display remains dark, no LEDs, no motor noise.

Main Power Supply / Control Board Protection Trip

E02

Carpet cleaner powers on but shuts off within seconds, sometimes with a beep and E02 on the display.

Motor Overcurrent / Motor Driver Fault

E03

Display shows E03 and the brush does not rotate, while suction may still work.

Brush Motor / Brush Drive Fault

E04

E04 displayed and no water is sprayed onto the carpet, even though the clean water tank is full.

Solution Pump Failure / Pump Circuit Error

E05

E05 error appears and the unit stops, often after extended use. The housing may feel warm.

Thermal Overload / Overheating Protection

E06

E06 displayed, suction is weak or absent, and the recovery tank may not be filling.

Airflow Sensor / Blocked Suction Path

E07

E07 error and the unit refuses to start the brush or pump; often occurs when tanks are not correctly installed.

Tank Presence / Interlock Switch Fault

E08

E08 displayed, unit beeps and stops when tilted excessively or when moved abruptly.

Tilt / Position Sensor Error

E09

E09 error appears and the unit will not start; sometimes accompanied by a burning smell previously.

Motor Short Circuit / Motor Protection Lockout

E10

E10 displayed, solution pump runs loudly but little or no water reaches the carpet.

Solution Flow Restriction / Flow Sensor Error

E11

E11 error and the unit stops spraying when the detergent cartridge is installed.

Detergent Cartridge Recognition Fault

E12

E12 displayed, unit beeps and stops when the recovery tank is not full.

Recovery Tank Full Sensor / Float Switch Fault

E13

E13 error appears intermittently when using the brush on high pile carpets.

Brush Overload / Stall Detection

E14

E14 displayed and the unit will not start; often after a power surge or outage.

Internal Communication Error (Control Board to Sensor Bus)

E15

E15 error and the unit stops spraying detergent mixture correctly; water may spray without detergent.

Detergent Dosing Valve / Mixing System Fault

E16

E16 displayed, unit beeps when the handle is moved; functions may be disabled.

Handle Position Sensor / Folding Mechanism Fault

E17

E17 error appears when trying to start; unit may have been stored in a damp area.

Moisture Ingress / Internal Leak Detection

E18

E18 displayed and the unit refuses to start; often after incorrect mains voltage connection (e.g., using wrong adapter).

Mains Voltage Out of Range

E19

E19 error appears and the unit cycles the pump on and off rapidly.

Pressure Sensor / Pump Control Fault

E20

E20 displayed, unit will not start and an icon indicating service appears.

Service Interval Reached / Internal Usage Counter

Symptom

Brush does not rotate, but no error code is shown; suction works normally.

Mechanical Brush Drive Failure Without Detection

Symptom

Brush makes loud grinding or squealing noises during operation.

Brush Roller Bearing Wear

Symptom

Buttons on the control panel are unresponsive or require very hard presses.

Worn Keypad / Contaminated Switch Contacts

Symptom

Carpet cleaner leaks clean water from the bottom when the tank is installed, even when the unit is off.

Clean Water Tank Seal / Valve Leak

Symptom

Carpet cleaner leaves carpets excessively wet after cleaning.

Poor Extraction / Inadequate Suction at Nozzle

Symptom

Detergent consumption is unusually high; tank empties much faster than expected.

Overdosing / Dosing Valve Stuck Open

Symptom

Dirty water leaks from the recovery tank area during use, leaving puddles under the machine.

Recovery Tank Seal Failure

Symptom

Handle gets unusually hot near the power controls during extended use.

Overheating Wiring / High Resistance Connection

Symptom

No water sprays from the nozzle, but you can hear the pump running.

Spray Nozzle Blockage

Symptom

Power switch feels loose or intermittent; unit turns off and on with slight movement.

Worn Power Switch / Loose Connection

Symptom

Pump is very loud or rattling, with pulsating spray output.

Air in Pump / Cavitation

Symptom

Strong musty or moldy smell from the carpet cleaner during use.

Microbial Growth in Tanks and Hoses

Symptom

Unit emits a high-pitched whine from the motor area, louder than normal.

Motor Bearing Wear / Air Leak Resonance

Symptom

Unit leaves streaks or uneven cleaning lines on the carpet.

Uneven Spray / Brush Contact

Symptom

Unit shuts off randomly during use without any error code, then restarts after a short rest.

Thermal Cutout / Intermittent Power Connection

Symptom

Unit trips the household circuit breaker or RCD when switched on.

Electrical Short / Earth Leakage

Symptom

Unit vibrates excessively and is difficult to control on carpet.

Brush Imbalance / Mounting Issue

Symptom

Very weak suction at the floor nozzle, but the motor sounds normal.

Air Leak / Partial Blockage in Suction Path