E18 displayed and the unit refuses to start; often after incorrect mains voltage connection (e.g., using wrong adapter).

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Using the cleaner on incorrect voltage, Faulty internal voltage detection circuit, Power surge damage to PSU

Safety: Disconnect from mains. Verify your local mains voltage and the rating on the Vorwerk cleaner's rating plate.

Correct supply: Ensure the appliance is connected to the correct voltage and frequency as specified.
Try another outlet: Avoid extension cords or adapters that may alter voltage.
Inspection: If E18 appeared after a surge, the power supply module may be damaged and must be replaced by a technician.

Hard 4/5

Power Supply Module

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