Dirty water tank does not fill even though carpets are visibly wet

Safety: Unplug before inspecting tanks and hoses.

• Check tank fit: Ensure the Zanussi dirty water tank and lid are correctly installed and latched. An unsealed lid will prevent water from being drawn in.
• Inspect tank for cracks: Fill with a small amount of water and tilt to see if it leaks. Replace if cracked.
• Check hose connections: Verify that the recovery hose from the nozzle to the tank is firmly attached and not split.
• Clear nozzle inlet: Remove the floor head and clean the suction inlet where water enters. Blockages here will stop water reaching the tank.