Machine shows E11 and milk frothing or steam function does not work.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the machine and allow all steam pressure to dissipate before working on the steam system.
External cleaning:
- Remove and clean the steam wand or milk frother thoroughly. Soak removable parts in warm water with a milk system cleaner.
- Use a pin to clear any blockage in the steam tip.
- Run a steam cleaning cycle if your Beko model supports it.
Descale:
- Run a full descaling cycle focusing on the steam circuit as described in the user manual.
Internal checks (advanced):
- Access the steam thermostat/NTC on the steam boiler or thermoblock and check for secure mounting and wiring.
- Test the thermostat or NTC with a multimeter for continuity or correct resistance.
- Check the steam solenoid valve for clicking sound when activated and for blockages in its ports.
Replace the steam thermostat/NTC or solenoid valve if defective. For boiler replacement or PCB-level faults, consult a professional technician.
Repair Difficulty
Required Part
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