Coffee maker emits a burning smell during brewing or while the warming plate is on.

Safety first: Unplug the coffee maker immediately if you smell burning plastic or see smoke. Do not continue using until inspected.

• Inspect warming plate: Once cool, clean any burnt coffee or sugar residue from the plate with a damp cloth. Stubborn residue can smoke when reheated.
• Check underside and vents: Look for signs of melting plastic or scorch marks around vents or the base. If present, discontinue use.
• Monitor temperature: After cleaning, run a short brew and observe. The warming plate should be hot but not glowing or smoking.
• If burning smell persists without visible spills: Internal components such as wiring, insulation, or the heating block may be overheating due to a faulty thermostat or control board. Have a technician inspect the unit.