Jura User Interface Input Failure

Buttons or touch panel do not respond reliably

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Moisture or coffee under buttons, Worn membrane keypad, Faulty capacitive touch panel, Loose UI board connector

How to Fix / Troubleshooting

Step 1 – Clean front panel:

  • Wipe the control panel with a slightly damp cloth; avoid excessive moisture.

Step 2 – Power reset:

  • Turn off and unplug the machine for 5 minutes, then restart.

Step 3 – Internal inspection (advanced):

  • Unplug and remove the housing.
  • Check the cable between the user interface board and main board; reseat it.

Step 4 – Replace UI components:

  • If specific buttons never respond, replace the keypad or UI board.
  • For touch panels, replace the entire front UI assembly if unresponsive.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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