Jura
Jura Coffee Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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Error 1
Display shows “Error 1” and the machine will not start the brewing cycle.
Thermoblock Temperature Sensor Fault
Error 10
Display shows “Error 10”; machine may not detect water level correctly and can stop mid-cycle.
Water Level / Flow Measurement Fault
Error 12
Display shows “Error 12”; machine may not detect the water tank or may think it is empty when full.
Water Tank Detection Fault
Error 14
Display shows “Error 14”; machine may not heat water and remains cold.
Heating Circuit Failure
Error 15
Display shows “Error 15”; machine may not complete startup or may shut down during heating.
General Heating System / Overtemperature Fault
Error 16
Display shows “Error 16”; machine may not start or may freeze during operation.
Firmware / Internal Communication Fault
Error 2
Display shows “Error 2” and the machine does not heat or brew.
Steam Thermoblock / Boiler Overheat or Sensor Fault
Error 20
Display shows “Error 20”; machine may leak internally or fail to build pressure.
Overpressure / Leakage Detection Fault
Error 21
Display shows “Error 21”; machine may not detect the drip tray or waste container correctly.
Drip Tray / Grounds Container Detection Fault
Error 22
Display shows “Error 22”; machine may not detect the bean container lid or may refuse to grind.
Bean Container Lid / Safety Switch Fault
Error 23
Display shows “Error 23”; machine may not detect the used coffee grounds container correctly.
Used Coffee Grounds Container Detection Fault
Error 25
Display shows “Error 25”; machine may not detect the milk system or may refuse to start milk drinks.
Milk System Detection / Valve Fault
Error 26
Display shows “Error 26”; machine may not detect the hot-water spout or accessory correctly.
Accessory / Spout Detection Fault
Error 27
Display shows “Error 27”; machine may not detect the cup platform or height adjustment correctly.
Cup Platform / Height Sensor Fault
Error 28
Display shows “Error 28”; machine may not detect the coffee spout position correctly.
Coffee Spout Position Sensor Fault
Error 29
Display shows “Error 29”; machine may not detect the milk spout or cappuccino spout position correctly.
Milk Spout Position / Detection Fault
Error 3
Display shows “Error 3” and the brew group does not move; machine may make a brief noise then stop.
Brew Group Drive Blocked or Position Sensor Fault
Error 30
Display shows “Error 30”; machine may not detect the hot-water valve position correctly.
Hot-Water Valve Position Fault
Error 31
Display shows “Error 31”; machine may not detect the steam valve position correctly.
Steam Valve Position Fault
Error 32
Display shows “Error 32”; machine may not detect the ceramic valve position correctly.
Ceramic Valve Position Fault
Error 4
Display shows “Error 4”; machine may stop during heating or brewing and not complete the cycle.
Brew Thermoblock Overheat / Sensor Fault
Error 5
Display shows “Error 5”; machine may not move the brew group or may stop mid-cycle.
Brew Group Home Position Not Found
Error 50
Display shows “Error 50”; machine may not detect the grinder or may refuse to grind beans.
Grinder Motor / Sensor Fault
Error 6
Display shows “Error 6”; machine may not complete rinsing or brewing and can stop with the brew group in mid-position.
Drive Motor Overload / Brew Group Blocked
Error 60
Display shows “Error 60”; machine may not detect the presence of the CLARIS filter correctly.
Water Filter Recognition Fault
Error 8
Display shows “Error 8”; machine may stop during brewing and dump dry grounds into the tray.
Brew Group Timing / Drive Synchronization Error
Error 9
Display shows “Error 9”; machine may not power up correctly or may shut down unexpectedly.
Power Supply / Control Board Fault
Fill system
Display shows “Fill system” and machine will not brew or rinse; pump runs loudly but no water comes through the coffee spouts.
Hydraulic Circuit Airlock / No Water Flow
Symptom
Brew group is stuck and cannot be removed
Brew Group Jammed in Drive Position
Symptom
Buttons or touch panel do not respond reliably
User Interface Input Failure
Symptom
Coffee is weak or watery even on the strongest setting
Under-Extraction / Incorrect Coffee Dose
Symptom
Coffee tastes bitter or burnt
Over-Extraction / Excessive Brewing Temperature
Symptom
Display is very dim or flickering
Display Backlight / Power Supply Issue
Symptom
Grinder runs but no beans are ground (empty pucks)
Grinder Feeding / Dosing Problem
Symptom
Ground coffee chute is blocked (for models with ground coffee bypass)
Ground Coffee Bypass Chute Blockage
Symptom
Machine displays 'Empty grounds container' even when it is empty and reinserted
Used Coffee Grounds Counter / Sensor Issue
Symptom
Machine does not turn on at all (no lights, no display)
No Power / Dead Appliance
Symptom
Machine frequently asks to 'Empty drip tray' even when empty
Drip Tray Level Detection Issue
Symptom
Machine frequently asks to 'Fill water tank' even when full
Water Level / Flow Detection Issue
Symptom
Machine is very loud during grinding
Grinder Mechanical Noise / Wear
Symptom
Machine is very loud during pumping, with pulsing noise and vibration
Pump Cavitation / Restricted Inlet
Symptom
Machine leaks water under the unit onto the counter
Internal Water Leak
Symptom
Machine smells of burnt coffee or plastic
Overheating / Residue Burning
Symptom
Machine turns off by itself during brewing or steaming
Thermal Shutdown / Power Interruption
Symptom
Milk froth is weak, large-bubbled, or not forming at all
Milk Frother Air/Milk Flow Restriction
Symptom
No coffee comes out, but you hear the pump running
Brew Outlet Blockage
Symptom
No milk is drawn from the container, but steam comes out
Milk Suction Failure
Symptom
Steam wand spits water and large droplets instead of dry steam
Wet Steam / Condensation in Steam Circuit
Symptom
Water runs into the drip tray instead of the cup during brewing
Internal Bypass / Brew Group Seal Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| Error 1 |
Display shows “Error 1” and the machine will not start the brewing cycle.
|
Thermoblock Temperature Sensor Fault | View Details |
| Error 10 |
Display shows “Error 10”; machine may not detect water level correctly and can stop mid-cycle.
|
Water Level / Flow Measurement Fault | View Details |
| Error 12 |
Display shows “Error 12”; machine may not detect the water tank or may think it is empty when full.
|
Water Tank Detection Fault | View Details |
| Error 14 |
Display shows “Error 14”; machine may not heat water and remains cold.
|
Heating Circuit Failure | View Details |
| Error 15 |
Display shows “Error 15”; machine may not complete startup or may shut down during heating.
|
General Heating System / Overtemperature Fault | View Details |
| Error 16 |
Display shows “Error 16”; machine may not start or may freeze during operation.
|
Firmware / Internal Communication Fault | View Details |
| Error 2 |
Display shows “Error 2” and the machine does not heat or brew.
|
Steam Thermoblock / Boiler Overheat or Sensor Fault | View Details |
| Error 20 |
Display shows “Error 20”; machine may leak internally or fail to build pressure.
|
Overpressure / Leakage Detection Fault | View Details |
| Error 21 |
Display shows “Error 21”; machine may not detect the drip tray or waste container correctly.
|
Drip Tray / Grounds Container Detection Fault | View Details |
| Error 22 |
Display shows “Error 22”; machine may not detect the bean container lid or may refuse to grind.
|
Bean Container Lid / Safety Switch Fault | View Details |
| Error 23 |
Display shows “Error 23”; machine may not detect the used coffee grounds container correctly.
|
Used Coffee Grounds Container Detection Fault | View Details |
| Error 25 |
Display shows “Error 25”; machine may not detect the milk system or may refuse to start milk drinks.
|
Milk System Detection / Valve Fault | View Details |
| Error 26 |
Display shows “Error 26”; machine may not detect the hot-water spout or accessory correctly.
|
Accessory / Spout Detection Fault | View Details |
| Error 27 |
Display shows “Error 27”; machine may not detect the cup platform or height adjustment correctly.
|
Cup Platform / Height Sensor Fault | View Details |
| Error 28 |
Display shows “Error 28”; machine may not detect the coffee spout position correctly.
|
Coffee Spout Position Sensor Fault | View Details |
| Error 29 |
Display shows “Error 29”; machine may not detect the milk spout or cappuccino spout position correctly.
|
Milk Spout Position / Detection Fault | View Details |
| Error 3 |
Display shows “Error 3” and the brew group does not move; machine may make a brief noise then stop.
|
Brew Group Drive Blocked or Position Sensor Fault | View Details |
| Error 30 |
Display shows “Error 30”; machine may not detect the hot-water valve position correctly.
|
Hot-Water Valve Position Fault | View Details |
| Error 31 |
Display shows “Error 31”; machine may not detect the steam valve position correctly.
|
Steam Valve Position Fault | View Details |
| Error 32 |
Display shows “Error 32”; machine may not detect the ceramic valve position correctly.
|
Ceramic Valve Position Fault | View Details |
| Error 4 |
Display shows “Error 4”; machine may stop during heating or brewing and not complete the cycle.
|
Brew Thermoblock Overheat / Sensor Fault | View Details |
| Error 5 |
Display shows “Error 5”; machine may not move the brew group or may stop mid-cycle.
|
Brew Group Home Position Not Found | View Details |
| Error 50 |
Display shows “Error 50”; machine may not detect the grinder or may refuse to grind beans.
|
Grinder Motor / Sensor Fault | View Details |
| Error 6 |
Display shows “Error 6”; machine may not complete rinsing or brewing and can stop with the brew group in mid-position.
|
Drive Motor Overload / Brew Group Blocked | View Details |
| Error 60 |
Display shows “Error 60”; machine may not detect the presence of the CLARIS filter correctly.
|
Water Filter Recognition Fault | View Details |
| Error 8 |
Display shows “Error 8”; machine may stop during brewing and dump dry grounds into the tray.
|
Brew Group Timing / Drive Synchronization Error | View Details |
| Error 9 |
Display shows “Error 9”; machine may not power up correctly or may shut down unexpectedly.
|
Power Supply / Control Board Fault | View Details |
| Fill system |
Display shows “Fill system” and machine will not brew or rinse; pump runs loudly but no water comes through the coffee spouts.
|
Hydraulic Circuit Airlock / No Water Flow | View Details |
| – |
Brew group is stuck and cannot be removed
|
Brew Group Jammed in Drive Position | View Details |
| – |
Buttons or touch panel do not respond reliably
|
User Interface Input Failure | View Details |
| – |
Coffee is weak or watery even on the strongest setting
|
Under-Extraction / Incorrect Coffee Dose | View Details |
| – |
Coffee tastes bitter or burnt
|
Over-Extraction / Excessive Brewing Temperature | View Details |
| – |
Display is very dim or flickering
|
Display Backlight / Power Supply Issue | View Details |
| – |
Grinder runs but no beans are ground (empty pucks)
|
Grinder Feeding / Dosing Problem | View Details |
| – |
Ground coffee chute is blocked (for models with ground coffee bypass)
|
Ground Coffee Bypass Chute Blockage | View Details |
| – |
Machine displays 'Empty grounds container' even when it is empty and reinserted
|
Used Coffee Grounds Counter / Sensor Issue | View Details |
| – |
Machine does not turn on at all (no lights, no display)
|
No Power / Dead Appliance | View Details |
| – |
Machine frequently asks to 'Empty drip tray' even when empty
|
Drip Tray Level Detection Issue | View Details |
| – |
Machine frequently asks to 'Fill water tank' even when full
|
Water Level / Flow Detection Issue | View Details |
| – |
Machine is very loud during grinding
|
Grinder Mechanical Noise / Wear | View Details |
| – |
Machine is very loud during pumping, with pulsing noise and vibration
|
Pump Cavitation / Restricted Inlet | View Details |
| – |
Machine leaks water under the unit onto the counter
|
Internal Water Leak | View Details |
| – |
Machine smells of burnt coffee or plastic
|
Overheating / Residue Burning | View Details |
| – |
Machine turns off by itself during brewing or steaming
|
Thermal Shutdown / Power Interruption | View Details |
| – |
Milk froth is weak, large-bubbled, or not forming at all
|
Milk Frother Air/Milk Flow Restriction | View Details |
| – |
No coffee comes out, but you hear the pump running
|
Brew Outlet Blockage | View Details |
| – |
No milk is drawn from the container, but steam comes out
|
Milk Suction Failure | View Details |
| – |
Steam wand spits water and large droplets instead of dry steam
|
Wet Steam / Condensation in Steam Circuit | View Details |
| – |
Water runs into the drip tray instead of the cup during brewing
|
Internal Bypass / Brew Group Seal Failure | View Details |
No matching codes found
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