Display shows “Error 3” and the brew group does not move; machine may make a brief noise then stop.

Safety first: Unplug the machine before reaching into the brew area. Moving parts can cause injury.

Step 1 – Remove and clean the brew group (if user-removable):

• Open the service door and remove the drip tray and used coffee grounds container.
• Remove the brew group according to the user manual.
• Rinse the brew group thoroughly under warm water, moving the piston and screens to remove compacted coffee.
• Allow it to dry and reinstall it firmly until it clicks into place.

Step 2 – Clear any obstructions:

• Check the interior of the machine where the brew group sits for loose coffee grounds or foreign objects.
• Vacuum or brush out debris that could block the brew group movement.

Step 3 – Reset the machine:

• Reinstall the drip tray and grounds container.
• Plug the machine back in and power on; allow it to perform its startup cycle.

Step 4 – Advanced checks:

• If Error 3 persists, the drive motor or gears may be damaged.
• With the housing removed (unplug first), inspect the brew drive gear train for broken teeth or misalignment.
• Check the brew group position microswitch or encoder for loose wiring or misalignment.

Step 5 – Replace faulty parts:

• Replace the brew group if it is mechanically seized or cracked.
• Replace the drive motor or gear set if they are stripped or not turning.
• Position sensors should be replaced or adjusted if they do not detect end positions correctly.