Error 23
Jura Used Coffee Grounds Container Detection Fault

Display shows “Error 23”; machine may not detect the used coffee grounds container correctly.

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Possible Causes

Dirty or stuck grounds container sensor, Misaligned container not fully inserted, Faulty microswitch or optical sensor, Broken container tab that actuates the sensor

How to Fix / Troubleshooting

Safety first: Unplug the machine before internal work.

Step 1 – Clean and reseat container:

  • Remove the used coffee grounds container and clean it thoroughly.
  • Check for broken or worn plastic tabs that engage the sensor.
  • Reinsert the container fully until it clicks.

Step 2 – Clean sensor area:

  • Clean the sensor area inside the machine with a dry cloth.

Step 3 – Advanced sensor check:

  • With the housing removed (unplug first), locate the container sensor (microswitch or optical).
  • Check for proper alignment and secure mounting.
  • Test the sensor with a multimeter or by observing its actuation.

Step 4 – Replace faulty parts:

  • Replace the used coffee grounds container if its actuator tab is broken.
  • Replace the sensor if it does not respond when the container is inserted.
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Repair Difficulty

Easy 2/5

Required Part

Used Coffee Grounds Container
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