Jura Grinder Feeding / Dosing Problem

Grinder runs but no beans are ground (empty pucks)

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Bean hopper empty or beans bridging, Grinder set extremely fine causing stall, Broken grinder drive coupling, Worn grinder burrs slipping

How to Fix / Troubleshooting

Step 1 – Check beans:

  • Ensure the hopper is at least half full.
  • Stir beans gently to break any bridge formation.

Step 2 – Adjust grind:

  • Set the grinder one step coarser while it is running.

Step 3 – Inspect grinder (advanced):

  • Unplug and remove the housing.
  • Check the grinder drive coupling between motor and burrs; replace if broken.
  • Inspect burrs for wear; replace if necessary.
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Repair Difficulty

Medium 3/5

Required Part

Grinder Drive Coupling
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