Jura Drip Tray Level Detection Issue

Machine frequently asks to 'Empty drip tray' even when empty

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Possible Causes

Wet or dirty tray contacts, Faulty drip tray float sensor, Misaligned drip tray, Shorted sensor wiring due to moisture

How to Fix / Troubleshooting

Step 1 – Clean and dry tray:

  • Remove the drip tray and wash it thoroughly.
  • Dry completely, especially around any metal contacts or floats.

Step 2 – Clean machine contacts:

  • Wipe the contacts inside the machine with a dry cloth.

Step 3 – Reseat tray:

  • Reinsert the tray fully until it clicks.

Step 4 – Internal sensor check (advanced):

  • Unplug and remove the housing.
  • Inspect the drip tray sensor wiring for moisture or corrosion; dry and repair as needed.
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Repair Difficulty

Easy 2/5

Required Part

Drip Tray Float Sensor
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