Display shows “Error 32”; machine may not detect the ceramic valve position correctly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the machine and allow it to cool before opening. The ceramic valve routes hot water under pressure.
Step 1 – Descale thoroughly:
- Run one or two full descaling cycles to remove scale from the ceramic valve.
Step 2 – Observe operation:
- Listen during rinsing/brewing for the ceramic valve motor; grinding or repeated clicking indicates sticking.
Step 3 – Internal inspection (advanced):
- Remove the housing (unplug first).
- Locate the ceramic valve assembly and its motor/encoder.
- Check for leaks around the valve and inspect the wiring.
Step 4 – Replace valve assembly:
- Ceramic valves are generally not serviceable; replace the entire valve assembly if it is sticking or misreporting position.
- Ensure correct hose routing and orientation when installing the new valve.
Repair Difficulty
Required Part
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